How to Fix HP officejet Pro 8710 Printer Offline Error?

It is very disappointing to get HP Officejet Pro 8710 offline error on the screen while trying to print any document.  This error code does not allow the user to execute their printing operations.  There could be a number of possible reasons due to which your HP printer may appear offline like infected downloads,  router and network issues, and a lot more.  Fortunately,  with the help of some simple troubleshooting guidelines, you can easily fix the HP Officejet pro 8710 offline error appearing on your device.  So let’s proceed further and learn how you can troubleshoot the problem.

Reasons Behind the HP OfficeJet Pro 8710 keeps going offline Error:

Infected Downloads: If you are using the web on your computer and download the infected files from the web browser, this may take your printed offline.

Network issue: There could be network connectivity issues with your device causing your printer to appear offline.

Changed the Router or New Router: If you have recently changed your router or switch, the printer offline error may occur.

How do I get my HP OfficeJet pro 8710 back online?

There are some simple and easy troubleshooting steps that can help you to fix HP OfficeJet Pro 8710 keeps going offline error on your computer. Have a look:

Check the Computer Security System

If you are using anything security Framework for your computers like McAfee, Norton or any other,  you need to run the security examination on the software to check if the software is infected or not.

Router and Printer Connection

Before you print the documents, check and make sure that your printer and router are properly connected to each other and working fine.  In case, your router and printer are not connected, you need to connect them first for printing the documents.

Download the Printer Drivers

Make sure that you have the latest printer software and drivers downloaded on your device. Sometimes, the HP OfficeJet Pro 8710 keeps going offline due to the outdated version of driver and software present on the computer. So,  visit the HP official website and download the latest version available.

Uninstall and Re-introduce the Printer

You can try to uninstall the printer from your computer and then reinstall it again to troubleshoot the problem. Sometimes, the reinstall works and help you to fix the printer related issues.


Once you are done with the troubleshooting steps you need to restart your printer and computer to see if it works. Print the test page.

HP Officejet Pro 8710 is an amazing experience with its uses and the most preferred choice of the customers of printing the quality documents. However, the issues like HP Officejet Pro 8710 offline error hamper the user experience by causing them trouble. If you are also using the HP printer and facing the same trouble, follow the steps above, and fix your problem. All the mentioned guidelines are very simple and easy to follow. However, if you are unable to troubleshoot the problem, we recommend you to contact the experts and take their advice to troubleshoot the problem